At Okonomiyaki, a provider of industrial gastronomic equipment for franchises and corporate dining rooms in Argentina, we are committed to protecting the privacy of the personal data entrusted to us by our clients and site visitors. This policy describes how we collect, use, store, and share your information.

1. Data we collect

We may collect the following categories of personal data:

• Form data: name, company, position, email address, phone number, and messages sent through our contact or quotation forms.
• Technical data: IP address, browser type, operating system, pages visited, visit duration, and interaction events (clicks, scrolls).
• Cookies and similar technologies: we use first-party and third-party (analytical) cookies to improve the browsing experience and analyze site traffic.

2. Purpose of processing

We process your personal data for the following purposes:

• Manage and respond to your requests for quotations, technical or commercial inquiries.
• Provide information about our industrial products (griddles, exhaust hoods, ovens) and B2B services.
• Improve our website and user experience through browsing analysis.
• Comply with applicable legal and regulatory obligations in Argentina.

3. Legal basis for processing

The processing of your data is based on your explicit consent (when submitting forms or accepting cookies) and on Okonomiyaki's legitimate interest in managing B2B commercial relationships and improving its services.

4. Storage and retention

Your personal data is stored on secure servers located in Argentina and is retained for the time necessary to fulfill the described purposes, unless the law requires a longer retention period. Once the commercial relationship ends or the legal period expires, the data is securely deleted.

5. Transfer to third parties

We do not sell or rent your personal data. We may share information with trusted service providers (hosting, email marketing platforms, web analytics tools) that act as data processors and are subject to confidentiality agreements. We do not transfer data to countries without an adequate level of protection.

6. User rights

You have the right to access, rectify, delete, limit processing, object to it, and request the portability of your personal data. To exercise these rights, you can contact us through the channels indicated at the end of this policy. If you believe that we have not processed your data in accordance with regulations, you may file a complaint with the competent supervisory authority (AAIP in Argentina).

7. Cookies and tracking technologies

This site uses first-party cookies for basic operation and third-party cookies (Google Analytics) to analyze traffic and browsing behavior. You can manage your cookie preferences from the settings panel available on your first visit. By continuing to browse without changing the settings, you accept the use of cookies as described.

8. Commitment against misinformation

Okonomiyaki does not make false, misleading, or exaggerated claims about its products or services. We do not use fake urgency, false testimonials, unauthorized brands, or promises of results without technical support. All information published on this site is truthful, up-to-date, and corresponds to real industrial equipment. We are not officially affiliated with any brand or government entity unless expressly stated.

9. Contact for privacy matters

To exercise your rights, make inquiries about this policy, or file a complaint, you can contact us:

• Address: Carranza 88289 PB A
• Phone: (231)15485-4703
• Email: info@okonomiyakirestaurant.com

This policy may be updated periodically. We recommend reviewing it each time you visit our site.